Clear answers, no runaround.
Everything people usually ask before working with us. Don't see your question? Just ask us directly.
General
What does YourPHPPro do?
We build and maintain PHP applications, MySQL databases, and Linux servers — plus performance tuning, security, and ongoing website care for businesses. Think of us as your on-call development and server team.
What technologies do you specialize in?
PHP, MySQL, Linux/*nix servers, virtual machine configuration, website performance, and security. We've been focused on this stack since 2002.
Do you work with small businesses?
Yes — small and medium businesses are our core clients. We act as your on-call dev team without the cost or overhead of a full agency.
Where are you located?
We're based in Fort Wayne, Indiana, and work with clients across the U.S. and worldwide, fully remote.
Pricing & plans
How much does ongoing PHP support cost?
Monthly programming support starts at $267/month for 3, 6, or 10 hours. Hourly blocks start at $125/hour, one-off Q&A sessions at $9.95, and high-performance VM setups at $99.95. See the Plans page for the full breakdown.
Can I change or cancel my plan?
Yes. Monthly plans are flexible — scale hours up or down, or cancel anytime. There are no long-term contracts.
What if my project is bigger than a plan?
We scope larger builds separately with a fixed or hourly quote. Many clients start with a project, then move to a monthly plan for upkeep.
Working with us
How fast can you start?
Most work begins within a few business days, and emergency support is available when your site is down or broken.
How do I get started?
Send us a message describing what you need. We'll recommend a plan and reply with a clear quote, usually the same business day. See exactly what to expect on our How it works page.
Who actually does the work?
A senior engineer — the same person you talk to. No account managers in between, and no handoffs to junior staff.
Emergencies & security
Do you offer emergency support?
Yes. Emergency programming & support offers priority response any hour for server crashes, application failures, and urgent fixes, starting at $250/hour.
My website was hacked — can you help?
Yes. Our Website Security Check scans for malicious files, cleans up the hack, delivers an in-depth report, and provides a checklist to prevent future attacks, for $199.95.
Still have a question?
Ask us directly — we reply in plain language, usually within one business day.